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    Humour in training – a help or a distraction? Humour in training – a help or a distraction?

    Humour in training – a help or a distraction?

Humour in training – a help or a distraction?

I ran a very successful and enjoyable workshop last week but, as is often the case, one or two people commented – not in a negative way – about some of the lighter moments I’d introduced. Fortunately the general tenor was how a touch of humour had made the learning experience more effective. Nevertheless I still feel slightly anxious about […]

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    Measuring the impact of L&D Measuring the impact of L&D

    Measuring the impact of L&D

Measuring the impact of L&D

If the flickers of optimism in UK boardrooms are to be believed then now is the time for businesses to be investing in their assets and that includes their people.  However when one considers that recent CIPD research showed that over 40% of businesses don’t believe that their people development projects even work so it will doubtlessly remain an uphill […]

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    5 tips to beat your competition 5 tips to beat your competition

    5 tips to beat your competition

5 tips to beat your competition

There must be few places as inspiring to write about enhancing customer value than upstairs in business on an Emirates A380 in Dubai. Much has been written about luxurious features of this plane. The flatbed, superb in-flight cuisine and 200+ films available, not to mention the bar (I’m not joking) score high marks with most business travellers. If this isn’t […]